Course curriculum

  • 01

    Human-Centred Design: The Key to Creating Successful Products and Services

    • Welcome

    • Welcome to Human-Centred Design: The Key to Creating Successful Products and Services

    • Welcome From The Course Lecturer
  • 02

    Chapter 1: What is Human-Centred Design

    • Chapter Introduction

    • 1.1 Human-Centered Design Components

    • 1.2 Human-Centered Design in Innovation

    • 1.3 Human-Centered Design in User Experience

    • Chapter Feedback
  • 03

    Chapter 2: Why Human-Centred Design is Important for Financial Services

    • Chapter Introduction

    • 2.1 Human-Centered Design in Financial Services

    • 2.2 Digital and Physical Human-Centered Design
  • 04

    Chapter 3: How to Apply Human-Centred Design to Financial Services

    • Chapter Introduction

    • 3.1 The Design Thinking Model

    • 3.2 Creating a Use Case With Design Thinking

    • 3.3 Final Thoughts
  • 05

    Course Conclusion

    • Congratulations!

    • Course Feedback